At Nanyang Inc, the team believes that great relationship can be built over time through good customer service practises. We strive to put in effort to make small improvements in our day-to-day work. If you are pleased with our services, our commitment, our extra mile, our smiles, a little thank you note is greatly appreciated.
Last but not least, thank you for allowing Nanyang Inc to be a part of your special occasion.
Dear Boon Chong,
On behalf of all the SCC Rugby 7s Committee of Singapore Cricket Club, we want you to know that we have been very pleased with the quality of service your company rendered for the past two years (2016 & 2017 edition of SCC International Rugby 7s Tournament). You and your staff were very professional and did an excellent job delivering a level of quality and service which was second to none.
We sincerely appreciate your responsiveness and the way you conduct business. We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come. We are indeed honored to have worked with Nanyang Inc. Pte Ltd and the supportive relationship given to the SCC Rugby 7s.- Sam Sharpe, Singapore Cricket Club (Co-Chairman)
Dear Boon Chong & Samuel,
We had received a good feedback from SG team! Thank you for all your hard work, the project went smoothly without safety issues. This is a small project but I appreciate your attentiveness in updating me on the progress.
Well done!!- Rosemary Wong, Givaudan (IM&S Spot Buyer)
Dear Don and team,
On behalf of EA, I would like to express my thanks and gratitude to you and your fantastic team for the assistance and support rendered for our Linde Gas event which ended yesterday at Jurong Island.
The event was very successful and we have received very positive feedback from the client.
In particular, I would like to specially give a special mention to your supervisor Islam who has exceeded our expectations. He was not only hardworking, but he had gone out of his way to help us to put things in place based on client’s feedback in terms of aesthetics and safety. During the event, there were 2 incidents just before the ceremony started:
· There was an issue of power failure for the AV console just before the event started (when Minister was in the VIP room). We believe that it was mainly due to the rain but Islam was quick to rectify the problem and we had a power turn-on within 5 – 8 mins. He had a spare power supply outside the tent on stand-by and he was able to make the switch. Really appreciate the quick response time and also for building redundancy into the set up.
· The roof was leaking due to the rain and water was dripping into the exhibition area where minister was supposed to view a demonstration. Islam took the initiative to patch the hole while the event was happening. He was all wet when he came back into the tent. He could have said “I cant do anything” but chose to act on it.
While running a company, it is always heartening to have such good team members within the company. I believe that such a testimony will deeply encourage him and others so do send our gratitude and words of appreciate to him on our behalf when you have the opportunity.- Andrew Koh, Events Architects
Good evening 🙂 Thank you for inviting me to say a few words about Nanyang.
Nanyang has been a trusted, reliable partner in my events for the more than 15 years. Their team is always cooperative, sincere and hardworking. They always try to figure out a solution when a need arises. I know that when I work with them, my events will always be in good hands. From their managers to the ops team, they work together as a team which is important in events.
I highly recommend them for all events!- Anna Lim, Spellbound Group
I was first introduced to Alpha by SMU when we planned to hold an event at SMU. From the planning, Alpha was quick to understand my requirements and quickly impressed me with his portfolio and pictures of his previous events. Throughout the entire process, Alpha dealt with the licensing and SMU leasing department, which saved me a lot of hassle and unnecessary admin. As there was a heavy downpour just before the event, it resulted in a power outage and my other vendor (not Nanyang) was unable to resolve it. Alpha gamely stepped in and within 1 hour, promptly resolved the issue. Even though he was nor responsible for the power outage, Alpha informed SMU about the situation and reassured them and us that the issue had been fixed and will not recur.
Alpha was also able to deliver as promised and my committee and I were pleasantly surprised at the entire set up. In fact, my Managing Partner of the firm was so impressed that he said he did not know “SMU could look so beautiful” and thanked me and my team for the job well done. Needless to say, the entire event went very well and all the attendees were very happy to enjoy this event in the city. Thank you Alpha and team for making my team and I look good! I will certainly recommend you and your team for future work!- Mr Yeo Eng Kuang, KPMG (President of Rec Club, Event Organiser)
I’m full of admiration for the customer response effort made by Angel, my contact at Nanyang Inc, and her operations team.
We ordered tables that were 2 x 4 feet but after installation, we found that it was too narrow. The team that set up the tables and chairs had already left. When I got Angel to deliver additional 2 x 4 feet tables, she gladly obliged without even discussing cost. And her Operations team had to go to the warehouse to collect my requirements. As my client decided that 3 x 3 feet tables are more appropriate, I then called Angel again. This time, her team was already on the way with the additional 2 x 4 feet tables. But she quickly discussed with her operations team and within 20 minutes got back to say that they will change the tables to 3 x 3 feet and that the set up team will be by 7.00 pm. We were already very grateful for their quick response. But we were so pleasantly surprised when 45 minutes later, the set up team arrived. They were cheerful and very assuring. Their supervisor took control of the situation, dismantle the whole set up and patiently set up the new tables arranged according to our wish. What I’m most surprised about is the cheerfulness, the willingness to go the extra mile despite the troublesome last minute changes that we gave them.
We have been using Nanyang Inc for more than 10 years and they never disappoint. Thank you, Angel and your Operations team.- Ms Kathryn Ho, PeraMakan Ventures (Director)
We would like to put on record our appreciation to you and your Team for your support in setting up the tentages at our premises here in Jurong Island.
Yesterday your crew came for the 5′ x 5′ tentage at our PP Control Room and we are impress by their patience and dedication ensuring all things are probably set up before leaving. Do convey our appreciation to them and we look forward to your continuation support.
Thank you.- Ms Ho Shiong Yee, The Polyolefin Co.
Due to my busy schedule, I was only able to contact Alpha Poh from Nanyang Inc in the last minute. However, despite the last minute request, Alpha was constantly very patient and listened to my requirements. He is extremely knowledgeable and with his wealth of experience, was able to provide very sound advice with regards to my setup at BeerFest 2018. In a short period of time, he was able to pool together his resources and provide me a very impressive tentage. Other than helping to set up a beautiful booth, he also helped arrange the power setup such that they were practical and easy to access, which was critical for my kitchen setup too. All in all, I am very satisfied with Alpha’s work and will certainly come back to him for future events. Thank you Alpha!- Mr Ivan, The 1925 Brewing Co. (Founder)
Appreciate the support Shirley! Please convey our thanks to your crew as well. They have been nothing but the best! And I am sure OTH will engage your services for their future events. Huat Ah!!- Kev Theresa Lee, WSHC
Just wanted to thank you on behalf of my Logistics team for the last time for working with SMU for Freshmen Orientation 2018 once again. Really appreciate all the tentage on-the-ground help you and your workers have provided us the past month, especially urgent last minute requests. Wishing you all the best working with the future Logistics team of SMU FO!- Jamie Yeo, SMU FO 2018 (Logistics Director)
Hi Boon Chong and Don
I would like to thank you and your team for the great work and effort in the marquee to make the ground breaking a success yesterday! There were many changes and a number of last minutes ones from our side but you are able to accommodate and deliver the final product with such great quality!
We truly are impressed with the great work ethics from your whole team to help us deliver the event so smoothly. To start off, the hand over date for your team to start works was delayed by 2 to 3 days but the extra hours your team has put in to catch up with the loss time is highly commendable!
There were more finer details that we have higher expectations such as the seat covers. Your team is indeed very professional to deliver to the client’s requirement in Boon Chong getting a brand new steamer to iron out the seat covers! Not to forget, your workers are also wonderful as they have to painstakingly replace the drenched carpet over and over again.
No doubt there’s some water leakage issues, we appreciate your team’s relentless effort in trying to overcome the problem. Last but not the least, the final touch to the entrance to make it a grand entrance is much appreciated! We are also thankful for the great effort by Qin-ge to decorate the entrance with the golden cloth. Charlene and I think it looks great also!
Thank you for the great work once again and we look forward to working with you again in the future!- Willy Ng, CAG (Projects and Contracts Division)
Trustworthy and Dependable
Provides excellent and efficient after sales support, equipped with a strong & experienced team. Able to fulfill majority of our last minute sales request and demands.- Alvin Low, The Fullerton Heritage
Greetings from Capella Singapore!
Once again, thank you for your great support. Your colleague, Qing has been marvellous, positive & polite at all times. Do sent my compliments to him.
Hereby wishing you & your team a “Merry Christmas”- Irene Loh, Capella SIngapore
For the past three years I have engaged Nanyang Inc to put up the tentage for my Hari Raya Open House. I have been very pleased and impressed with the professionalism and responsiveness of the team that did the job. The setup gets better and better each year, thanks to Alpha Poh and his team. I would not hesitate to recommend Nanyang Inc to anyone who needs a lovely garden setup for a party at home.- Mdm Gan, Lorong L Telok Kurau Residence (Owner)
Dear Boon Chong,
Thank you for acceding to our very last minute request for landscape help. Your attentiveness and impeccable service are indeed exemplary to say the least. You have delivered beyond our expectations and this is evident in the endless accolades received from my Boss and the rest of the team.
Don – you guys have set the benchmark so high that now my colleagues from Sales & Marketing are left impressed and speechless. So are our Strategic Business Alliances who were invited to the event. Everyone was asking who did this for us. Now my Boss is thinking of getting all the product launches done in such a set-up. It is not easy to impress my Boss because he is known to be someone of impeccable taste and standard for beauty. He even offered the venue to one of our business partners to host his year end party but they were not able to do so because too many of the people were not around.- Casslynn Ong, Luxasia
Dear Shirley and Edmund
Thank you so much for all your help and support the past week to set up a spectacular marquee at the fields next to White Rabbit. Client was really pleased with how it turned out despite the constant concerns !
Please convey our thanks especially to the team who spent days melting under the sun, then 2 days of thunderstorms for their hard work. The 2 men who stayed back on the event day were really helpful too with the last minute requests.
I am sure you gave us alot of extras to ensure a wonderful set up. Our clients and our team at Directions really appreciate this! we look forward to working you again!- Tina Lee, Directions MNC
Thank you for the strong support from you! Will definitely work with you guys again!
To be honest, I think you guys delivered what you promised and then some. Was very refreshing to work with you guys, I have learned a lot too. I do hope we can work together on more stuff. Thanks for your team’s calmness and patience with our endless issues and changes
Thanks to you and your hard work. And Wei Loon especially for being so calm and patient, Kumar for his help, and the whole team for being happy and fun to work with.- Desmond, Marcia, & Team, 19SIXTYFIVE
Dear Bro Derick Ho,
Warmest greetings to you in Jesus’ Name.
Our Elder Board would like to express our sincere thanks and appreciation to you for your love and kindness extended to Church of Singapore in the provision of good tentage service for the past many years. We especially thank you for the goodwill provision of tentage service extended to our church at the recent December 2014 funeral wakes of our founding elder, the late Bro Goh Ewe Kheng. Truly, Church of Singapore has been greatly blessed through your generosity.
We pray that God will continue to guide and direct you such that you can glorify Goh through your life and service unto Him. May He continue to prosper you, your family and your company in all endeavours.
The Lord bless you.- Foong Daw Ching, Church of Singapore
Hi Boon Chong,
Thanks for all your help and support with this event, everything ran very smoothly and your guys did a great job.- Myles Ziebart, Muse Inc Singapore
We would like to thank you and your team for your contribution towards making the launch of our 30th anniversary memorable. Your valuable assistance in ensuring the needs of the school is met, the quality of the artwork, and logistics support enabled us to achieve our vision for all involved in the Family Charity Walk.- Shafig Maricar (Mr), Tampines Primary School