Why are there surcharges?

There is usually two different surcharges – Overtime Surcharge and Transportation Surcharge.

Overtime Surcharge: Our daily operating hours is 9am to 5pm, hence there will be an additional overtime surcharge if we are required to setup or dismantle out of operating hours. The surcharge ranges accordingly to the duration of overtime and complexity of work.

Note: We would usually advise clients to give us the flexibility to setup one day before the event and tear down one day after the event to avoid overtime surcharge.

Transportation Surcharge: There will be a two‐way transportation surcharge of $150 for orders below $250, while, two‐way transportation to restricted and off‐shore location including Sentosa, Tuas, and Jurong Island will be charged at $250. Subsequent trips will be charged accordingly as well